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Mercury Sable Engine And Engine Cooling Engine Safety Report | May 02, 1999
Reported on May 02, 1999
| RECEIVED LETTER FROM FORD VEHICLE SERVICE AND PROGRAMS DATED JUNE, 1998 ABOUT A PREMATURE HEAD GASKET FAILURE TO OWNERS WITH MY MAKE AND MODEL: SERVICE PROGRAM NUMBER 98MO1. THE LETTER STATED THAT THE HEAD GASKET FAILURE COULD CAUSE ENGINE OVERHEATING AND ENGINE FAILURE. THE PROGRAM HAD A FIX AT NO CHARGE TILL DEC. 31, 1998. I HAD SOME ENGINE OVERHEATING PROBLEMS THAT THE DEALER COULD FIND NO CAUSE FOR BEFORE THE EXPIRATION OF THIS PROGRAM AND NOW, FIVE MONTHS AFTER EXPIRATION, AN ENGINE FAILURE AS A RESULT OF THE HEAD GASKET FAILURE OF WHICH FORD SAYS I WILL JUST HAVE TO PAY FOR: $1228! MY COMPLAINT IS THAT IF THIS WAS A DEFAULT FORD ADMITTED AND WAS WILLING TO REPAIR THEN WHAT ABOUT THOSE OF US THAT DIDN'T HAVE PROBLEMS UNTIL AFTER THE EXPIRATION OF THEIR PROGRAM? THERE WAS ALSO A 5 YR. OR 60,000 MILES LIMIT ON IT, I AM STILL IN THE 5 YR. BUT DUE TO A HIGHWAY COMMUTE OF 100 MILES PER DAY, I AM OVER THE 60,000 MILE PERIMETER THAT WAS SET FOR THE PROGRAM. WHAT CAN I DO? | |
| Make: | Mercury |
| Model: | Sable |
| Manufactured by: | Ford Motor Company |
| Year: | 1994 |
| Was a crash reported? | |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | BARTLESVILLE OK |
| Vehicle Identification Number (VIN): | 1MELM5345RA |
| Mileage: | |
| Speed: | 30 MPH |
| Number of cylinders: | |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS N/A. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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