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Mercedes Benz Ml320 Engine And Engine Cooling Safety Report | May 15, 2009
Reported on May 15, 2009
| DEAR NHTSA, MY '07 MERCEDES ML-320-CD WAS BOUGHT 'NEW'. THE DEFECT OF A RUN-AWAY, HI RPM REVVING-UP OF THIS DIESEL ENGINE WAS FIRST EXPERIENCED APPROX 21/2 MONTHS AGO. IT HAPPENED SHORTLY AFTER HAVING IT PARKED AT A LOCAL SHOPPING CTR FROM WHICH I DROVE IT ONTO THE MAIN STREET ATA MODERATE SPEED OF LESS THAN 20 MPH. SUDDENLY THE ENGINE REVVED UP TO MAYBE 5 OR 6 000 RPM CAUSING THIS SUV ACCELERATE BEYOND CONTROL. I HAD TO USE BOTH OF MY FEET ON THE BRAKE PEDAL BEFORE PULLING OVER ONTO THE CURB WHERE I TURNED OFF THE IGNITION . AFTER THAT, THIS SUV WOULD NOT RESTART AGAIN FOR A WHILE, LIKE 20 OR 30 MINS. SINCE MY RESIDENCE WAS ONLY ABOUT 2 MILES AWAY , AND AFTER RE-STARTING IT I CHANCED DRIVING IT HOME. I HAVE REPORTED THIS INCIDENT TO THE MERCEDES HQ AT MONTVALE NJ VIA THE BUILT-IN SATELLITE SYSTEM AND SUBSEQUENTLY TO THE LUBBOCK, TX MERCEDES SERVICE CTR WHILE BEING THERE. THEY FOUND NOTHING WRONG AND SENT ME ON MY MERRY WAY BACK TO MY RESIDENCE IN ROSWELL, NM, ABOUT 200 MILES AWAY. I KEPT DRIVING THIS VEHICLE VERY CAREFULLY , OF CURSE AND LO AND BEHOLD IT HAPPENED AGAIN ON 19 JUL '09 WHILE ON A TRIP TO PHOENIX VIA ALBUQUERQUE. WELL, I HAD A TRIP INTERRUPTION AND DELIVERED IT TO THE DEALERSHIP IN ABQ WHERE I BOUGHT IT FOR YET ANOTHER SERVICE CALL. THEY KEPT IT FOR 3WEEKS AND INFORMED ME THAT THE LEMON LAW DOES NOT APPLY AND A BUYBACK WAS NOT POSSIBLE. I AM PERSONALLY PETRIFIED USING IT TO THE EXTEND THAT I HAVE REFUSED DRIVING IT ANYMORE, I CAN NOT AFFORD HAVING AN ACCIDENT WITH IT WITH ME AT THE WHEEL. THE COMMUNICATION WITH THE DEALERSHIP IS POSITIVE BUT THEIR TRADE-IN ALLOWANCE IS SO LOW THAT IT WOULD BE A FINANCIAL HARDSHIP TRADING IT IN. IN CONCLUSION I WONDER WHAT YOU CAN DO FOR ME, BESIDES THE ATTY GENERALS OFFICE IN SANTA FE ON MY BEHALF. OF COURSE, ALL DOCUMENTATION AND INTERVIEWS BY MERCEDES PERSONNEL IS AVAIL AS WELL AS THEIR LETTER OF THEIR COP-OUT, SAY DENIAL OF ACCEPTING IT AS A 'LEMON'. *TR | |
| Make: | Mercedes Benz |
| Model: | Ml320 |
| Manufactured by: | MERCEDES-BENZ USA, LLC. |
| Year: | 2007 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | ROSWELL NM |
| Vehicle Identification Number (VIN): | 4JGBB22E17A |
| Mileage: | 16000 miles. |
| Speed: | 20 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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