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Kia Sorento Service Brakes, Hydraulic Safety Report | Dec 21, 2011



Reported on Dec 21, 2011


WHILE COMING TO STOP AT INTERSECTION OR PULLING INTO PARKING LOT SPACE AT LOW SPEED, I COULD HEAR AND FEEL BRAKES GRINDING TO A COMPLETE STOP, UPON RELEASING THE BRAKE PEDAL I COULD HEAR AND FEEL WHAT I BELIEVE TO BE THE CALIPERS GRINDING AS THEY RELEASE. IT HAPPENS WHENEVER I COME TO A STOP OR WHEN I AM ABLE TO DRIVE FORWARD UPON RELEASE OF THE BRAKES. I FEEL UNSAFE DRIVING THIS VEHICLE. THIS NOISE OCCURRED JUST AFTER 10000 MILES. BEFORE THIS QUIET AND SMOOTH BRAKING. ON JANUARY 11, 2012 I TOOK THE VEHICLE IN AND SERVICE DESK PERSON SAID THE SERVICE MANAGER WOULD LIKE TO TEST DRIVE THE VEHICLE. I OBSERVED THE SERVICE MANAGER DRIVE OUT OF LOT AND AFTER ABOUT 20 MINUTES SERVICE MANAGER WALKED BACK IN AND TALK WITH SERVICE DESK PERSON. AFTER THREE HOURS OF WAITING THE SERVICE DESK PERSON INFORMED ME THE SERVICE MANAGER DID HEAR THE NOISE FROM THE BRAKES AND APPARENTLY THEY WERE IN CONTACT WITH KIA CORP. THRU E-MAIL CONCERNING THIS MATTER TO SEE IF THE MANUFACTURER WILL COVER THE REPAIRS. AFTER A WHILE I WAS INFORMED BY THE SERVICE DESK THAT KIA HAS BEEN RECEIVING NUMEROUS COMPLAINTS CONCERNING GRINDING NOISE FROM BRAKES, AND THAT THEY ARE WORKING ON THE PROBLEM, AND I WOULD HAVE TO WAIT UNTIL THEN FOR A SOLUTION, ALSO PER KIA SO SAID THE DESK PERSON (VEHICLE IS SAFE TO DRIVE UNTIL A SOLUTION CAN BE FOUND.) I HAVE LOST CONFIDENCE IN THIS VEHICLE AND FEEL ONE DAY IT MAY NOT STOP AT ALL. I RESPECTFULLY REQUEST A QUICK REVIEW OF THIS MATTER AND HOPEFULLY A QUICK SOLUTION. *TR
Make: Kia
Model: Sorento
Manufactured by: KIA MOTORS CORPORATION
Year: 2012
Was a crash reported? N
Was an injury reported?
Was a death reported?
Was a fire reported? N
Location: MEDINA OH
Vehicle Identification Number (VIN): 5XYKUDA26CG
Mileage: 10000 miles.
Speed: 5 MPH
Number of cylinders: 6
Vehicle type:
Vehicle fuel: GAS
Was a police report filed? N
Tire size:
Dealer name and location:
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