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Kia Sorento Power Train Safety Report | Sept 22, 2013
Reported on Sept 22, 2013
| FOLLOW-UP: NHTSA ID NUMBER: 10544920 AFTER A SINGLE CONVERSATION WITH KIA CONSUMER AFFAIRS, I WAS TOLD TO IMMEDIATELY CONTACT A DEALER FOR DIAGNOSTIC. I CHOSE A NEW CLOSER DEALERSHIP THAT WHERE I PURCHASED THE VEHICLE. STATED I HAD A KIA CASE #, I ARRIVED AND IN A LITTLE OVER AN HOUR, MY VEHICLE WAS REPAIRED, THAT IS GREAT JOB ON THE TECHNICIANS PART, BUT THERE WAS NO DISCUSSION ABOUT WHETHER THIS IS A CHRONIC ISSUE OR NOT AND NO DISCUSSION OTHER THAN, THE PIN WHICH HOLDS THE VEHICLE IN PARK WAS BROKEN . SOME BACKGROUND: I PURCHASED THE VEHICLE JULY OF 2011, HAD THE FIRST SHIFTER ASSEMBLY REPLACED DUE TO BROKEN PART IN MARCH OF 2012, NOW IN SEPT OF 2013, I HAD THE SHIFTER ASSEMBLY REPLACED AGAIN. BEFORE LEAVING THE PARKING LOT, I CALLED KIA CONSUMER AFFAIRS AGAIN AND WAS TOLD THAT I NEEDED TO SPEAK TO THE NEXT LEVEL UP KIA CONSUMER REP, BUT WHAT I WANTED WAS TO MAKE SURE MY VEHICLE WAS SAFE TO DRIVE OFF THE LOT (MY CHILDREN REFUSE TO GET IN THE VEHICLE FEARING FOR THEIR SAFETY). THAT EVENING I RECEIVED A CALL AND THE GENTLEMAN WAS NICE AND APOLOGETIC, BUT NOT HELPFUL AND NOW MY CASE IS RESOLVED. I MENTIONED THE MULTIPLE SHIFTER ASSEMBLY REPLACEMENTS AND IF THERE IS A CHRONIC PROBLEM AND WAS TOLD I WOULD RECEIVE A FOLLOW-UP CALL, BUT NEVER DID. SEEMS LIKE A CHRONIC ISSUE THAT KIA NEEDS TO RESOLVE OR SOMEONE WILL SERIOUSLY GET INJURED IF NOT ALREADY. SO FAR, IT MIGHT BE EASY TO DETERMINE, BUT I AM NOT EVEN 30% SATISFIED WITH THIS VEHICLE AND IT WILL BE THE LAST KIA I EVER PURCHASE AND IT IS SAFE TO SAY THAT I DO NOT RECOMMEND THE BRAND TO ANYONE EITHER. I FEEL FORTUNATE TO BE ABLE TO DRIVE A NEWER VEHICLE WITH A WARRANTY, BUT IF I HAD THE OPTION TO GET RID OF IT, I WOULD TODAY. SO FAR OVER THE 2 YEARS I HAVE OWNED THIS VEHICLE, I HAVE HAD IT TO A DEALERSHIP FOR AT LEAST 6 DIFFERENT NON-RECALLED ISSUES AND HAVE LOST OVER 4 DAYS WORTH OF PAY...FRUSTRATING! *TR | |
| Make: | Kia |
| Model: | Sorento |
| Manufactured by: | Kia Motors Corporation |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | PITTSBURGH PA |
| Vehicle Identification Number (VIN): | 5XYKT4A60CG |
| Mileage: | 27000 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Tires Tread/belt | Next Report:Electrical System Instrument Panel |