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Kia Sorento Power Train Safety Report | Aug 31, 2012
Reported on Aug 31, 2012
| THE OTHER DAY,I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60 MPH IN MY 2011 KIA SORENTO WHEN I HEARD A HORRIBLE SOUND AND FELT A TERRIBLE JERK. IT FELT LIKE I HAD HIT SOMETHING OR HAD BEEN HIT, BUT THERE WAS NOTHING IN THE ROAD. MY RPMS WENT UP TO ABOUT 4,000 AND STAYED THERE. I COULD HEAR AN UNUSUAL SOUND BUT COULDN'T PUT MY FINGER ON WHERE IT WAS COMING FROM. WHEN I CAME TO A STOP, I PUT THE CAR INTO PARK, THEN REVERSE, THEN DRIVE. EACH TIME, THE CAR JERKED AND I HEARD A SORT OF CLUNKING SOUND. I CALLED ROADSIDE ASSISTANCE, AND THE CAR WAS TOWED TO THE NEAREST KIA DEALER, WHICH IS WHERE I HAD PURCHASED IT. WE WERE TOLD THE FOLLOWING DAY THAT THEY COULD FIND NOTHING WRONG WITH THE CAR. I TOLD MY HUSBAND THAT I DID NOT FEEL SAFE DRIVING THIS CAR AND WAS NOT GOING TO PICK IT UP UNTIL THE PROBLEM WAS DIAGNOSED AND FIXED. WE DID SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ISSUED INVOLVING THE TRANSMISSION IN THESE CARS. WE CALLED KIA OF AMERICA 2 DAYS AGO AND WERE TOLD THAT OUR VIN NUMBER DID NOT FALL UNDER THE RECALL. WE WERE GIVEN A CASE NUMBER AND TOLD THAT WE WOULD BE NOTIFIED BY THE REGIONAL OFFICE WITHIN 2 BUSINESS DAYS. WE ALSO SPOKE TO THE MANAGER OF THE SERVICE DEPARTMENT AND THEY'RE GOING TO CONTINUE TO DRIVE IT TO SEE IF THEY CAN RECREATE THE PROBLEM. WE'RE STILL WAITING TO HEAR BACK FROM EITHER PLACE. *TR | |
| Make: | Kia |
| Model: | Sorento |
| Manufactured by: | KIA MOTORS CORPORATION |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | DONOVAN IL |
| Vehicle Identification Number (VIN): | 5XYKU4A10BG |
| Mileage: | 19200 miles. |
| Speed: | 60 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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