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Jeep Grand Cherokee Structure Body Door Safety Report | Oct 10, 2010
Reported on Oct 10, 2010
| ONE OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. THE OTHER THREE ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE. THE ORIGINAL DEALER IS OUT OF BUSINESS AND THE LOCAL DEALER STATES IT IS $680 PER DOOR TO FIX. PARTS TO FIX THE DOOR HANDLES ARE UNAVAILABLE FOR SALE OUTSIDE THE DEALERSHIPS. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE, I AM FEARFUL TO ALLOW ANYONE TO RIDE IN THE BACK SEAT AT THIS TIME. IF AN ACCIDENT WERE TO OCCUR, THEY COULD BE UNABLE TO EXIT THE CAR FROM THE INSIDE. I SEE THERE ARE NUMEROUS COMPLAINTS POSTED AS WELL AS A WEBSITE WHERE HUNDREDS OF PEOPLE ARE STATING THE SAME EXACT ISSUE WITH THEIR 2005 JEEP. THERE WAS NOT ANY OUTSIDE CIRCUMSTANCES THAT CAUSED THIS DEFECT. 99% OF THE TIME I AM THE ONLY PERSON IN THE VEHICLE. THE DEALER STATES IT IS ?NORMAL WEAR AND TEAR?. WHAT A CROCK MY DOOR HANDLE GETS USED 10 TIMES A DAY AND IT HAS FAILED YET THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE. *TR | |
| Make: | Jeep |
| Model: | Grand Cherokee |
| Manufactured by: | CHRYSLER GROUP LLC |
| Year: | 2005 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | HOUSTON TX |
| Vehicle Identification Number (VIN): | 1J4HR58245C |
| Mileage: | 79000 miles. |
| Speed: | 0 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Steering | Next Report:Latches/locks/linkages |