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Hyundai Sonata Suspension Safety Report | July 08, 2011



Reported on July 08, 2011


ON 7/7/11, I PURCHASED A 2011 SONATA GLS. THE NEXT DAY I NOTICE THE CAR PULLED TO THE RIGHT AT VARIOUS SPEEDS. I SET UP AN APPOINTMENT FOR 7/18/11. I PICKED UP MY VEHICLE AND IMMEDIATELY NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I HAD TO CONTINUE TO CORRECT THE VEHICLE SO I WOULD NOT GO INTO THE NEXT LANE OR OFF THE ROAD. I BROUGHT THE CAR IN ON 7/25/11 AND WENT ON A TEST DRIVE WITH THE TECHNICIAN. TECHNICIAN STATED HE COULD SEE THE VEHICLE PULLING RIGHT. THE VEHICLE WAS RELEASED TO ME AND IMMEDIATELY I NOTICED THE VEHICLE WAS NOW PULLING TO THE LEFT ESPECIALLY AT HIGHER SPEEDS. THE SERVICE DEPARTMENT ROTATED THE TIRES AND PERFORMED A FOUR WHEEL ALIGNMENT. NOW I NOTICED THAT THE VEHICLE HAD RETURNED TO PULLING TO THE RIGHT AT ALL SPEEDS. BROUGHT THE VEHICLE IN 8/2/11 AND THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AND VERIFIED A PULL TO THE RIGHT. I RETURNED ON 8/4/11 TO PICK UP MY VEHICLE. SERVICE MANAGER STATED THAT THE TIRES WERE ROAD FORCED BALANCED AND AN ALIGNMENT WAS PERFORMED. AGAIN, IMMEDIATELY AS I LEFT THE DEALERSHIP I NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I RETURNED TO THE DEALERSHIP AND STATED THAT IT HAD NOT BEEN CORRECTED. THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AGAIN AND RECONFIRMED THAT THE VEHICLE WAS PULLING TO THE RIGHT. AFTER THE CAR WAS LOOKED AT AGAIN IT WAS TEST DRIVEN BY DISTRICT PARTS AND SERVICE MANAGER WHO RELEASED THE VEHICLE. I WAS FRUSTRATED AS THE VEHICLE WAS STILL PULLING TO THE RIGHT AND I HAD TO CONTINUE TO CORRECT THE STEERING. HOWEVER, I WAS MOVING OUT OF STATE IN 3 DAYS AND WOULD NEED TO DEAL WITH ISSUE AFTER THE MOVE. CAR BROKE DOWN IN PA DURING MOVE AND WAS THERE FOR 2 WEEKS FOR A GROUND WIRE. RECEIVED A URGENT RECALL NOTICE IN THE MAIL AND BROUGHT CAR BACK TO ORIGINAL DEALER. CAR WAS RELEASED TO ME AND IS STILL PULLING SEVERELY TO THE RIGHT AFTER BEING IN THE SHOP 6 TIMES. *TR
Make: Hyundai
Model: Sonata
Manufactured by: HYUNDAI MOTOR COMPANY
Year: 2011
Was a crash reported? N
Was an injury reported?
Was a death reported?
Was a fire reported? N
Location: HAMDEN CT
Vehicle Identification Number (VIN): 5NPEB4AC5BH
Mileage: 35 miles.
Speed: 40 MPH
Number of cylinders: 4
Vehicle type:
Vehicle fuel: GAS
Was a police report filed? N
Tire size:
Dealer name and location:
Previous Report:Suspension Next Report:Steering

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