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Hyundai Sonata Steering Safety Report | June 20, 2011
Reported on June 20, 2011
| PURCHASED 2011 SONATA GLS ON 6/20/11. DRIVING HOME I HAD TO MAKE MY LEFT HAND HOLD TIGHTER ON THE STEERING WHEEL TO KEEP THE CAR FROM DRIFTING TO THE RIGHT. AS I RELEASED MY GRIP FROM THE STEERING WHEEL I NOTICED THE CAR PULLING/DRIFTING ALL THE WAY TO THE RIGHT AS FAR AS SPACE WOULD ALLOW. NOTIFIED DEALERSHIP IMMEDIATELY, HAD CAR SERVICED 4 TIMES IN TWO MONTHS. HYUNDAI ADJUSTED TIRE PRESSURE, DID ALIGNMENT, ROAD FORCE BALANCE TEST AND ROTATED TIRES, DID ANOTHER ALIGNMENT. THIS HAS LESSENED THE PULLING/DRIFTING TO THE RIGHT (SOME PULLING/DRIFTING STILL REMAINS) AND WHAT WILL HAPPEN WHEN, DURING NORMAL MAINTENANCE, I ROTATE THE TIRES BACK TO THEIR ORIGINAL POSITION? WILL THIS TERRIBLE PULLING/DRIFTING TO THE RIGHT BEGIN ALL OVER AGAIN? THE PROBLEM REMAINS THAT WHEN YOU MOVE THE STEERING WHEEL TO THE RIGHT TO EITHER STAY IN YOUR LANE, CHANGE LANES TO THE RIGHT, OR MAKE A RIGHT HAND TURN, AFTER YOU COME BACK TO CENTER, THE CAR DRIFTS BACK TO THE RIGHT. AT FIRST HYUNDAI WOULD NOT ACKNOWLEDGE THAT THERE WAS ANY PROBLEM. THEY NOW SAY THAT THIS IS NORMAL. HOW IS IT NORMAL WHEN IT DOES NOT DO IT TO THE LEFT? HYUNDAI SERVICE MANAGERS SAY THIS PROBLEM OCCURS ON ALL 2011 SONATA'S FROM MINOR TO MAJOR PULLING TO THE LEFT OR RIGHT ON EACH VEHICLE. HYUNDAI HAS REFUSED TO CONTINUE TO TRY TO FIX THIS PROBLEM. I HAVE FILED A COMPLAINT WITH HYUNDAI MOTOR AMERICA AND HAVE A CASE NUMBER AND HAVE CONTACTED MY STATE'S ATTORNEY GENERAL'S OFFICE. I WILL BE CONTACTING HYUNDAI AGAIN BY CERTIFIED LETTER REQUESTING THAT THEY TELL ME WHAT THEY INTEND TO DO TO FIX MY BRAND NEW CAR. WHY IS THERE NO RECALL FOR PEOPLE IN MY SITUATION? WHY IS HYUNDAI NOT HELD ACCOUNTABLE FOR WHAT THEY HAVE DONE AND BE MADE TO FIX MY BRAND NEW CAR? AS CONSUMERS WE PAY A LOT OF MONEY FOR THESE CARS. THEY ASK US TO BE HONEST WITH THEM ON THEIR TV COMMERCIAL, BUT WHEN I DID THEY DID NOT LIKE IT. | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | HYUNDAI MOTOR COMPANY |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | ANNAPOLIS MD |
| Vehicle Identification Number (VIN): | 5NPEB4AC0BH |
| Mileage: | 135 miles. |
| Speed: | 35 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | |
| Tire size: | |
| Dealer name and location: | |
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