Car-and-Safety.com
Hyundai Sonata Steering Safety Report | June 01, 2011
Reported on June 01, 2011
| WITHIN DAYS OF PURCHASING THIS VEHICLE IT WAS NOTICED THAT IT PULLED TO THE LEFT. WE DROVE IT FOR 1,000 MILES THINKING THAT IT WAS WINTER WITH SLUSH ON THE ROADS AND THEREFORE THIS MAY CAUSED THE PULLING. WE TOOK IT OUT ON THE ROAD AND IT DID NOT STOP PULLING TOT HE LEFT. THE PULL WAS CONSTANT AND REQUIRED ONE TO APPLY PRESSURE TO THE STEERING WHEEL TO THE RIGHT TO COUNTER THE CONSTANT PULL TO THE LEFT. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER 3 TIMES AND THERE HAS BEEN NO MEDIATION OF THE PROBLEM. I HAVE CALLED THE HYNUDAI CUSTOMER SERVICE. THE FIRST TIME I LEFT THE CAR WITH THE DEALER FOR 4 DAYS. THEY SAID EVERYTHING WAS IN SPEC WITH HYUNDAI SPECIFICATIONS. THEY EVEN SAID THE TECHNICIAN DROVE THE CAR AND FOUND NO PULLING TO THE LEFT. I LEFT THE LOT AND IMMEDIATELY RETURNED STATING IT PULLED AS BAD AS BEFORE. I BROUGHT IT IN AGAIN AND THEY ROTATED THE TIRE AND BALANCED THEM. THIS DID NOT CORRECT THE PROBLEM. THIS LAST TIME, THE DEALER PERFORMED A ROAD TEST FORCE BALANCE. THIS HAS NOT CORRECTED THE PROBLEM. THIS PULLING IS ACUTE AND IS A SAFETY HAZARD. IT IS TO THE POINT THAT I WILL NOT ALLOW MY SPOUSE TO DRIVE THE CAR OUT OF TOWN. THE DEALER ACKNOWLEDGES NOR ADMITS THIS IS A SAFETY PROBLEM BUT THE SERVICE MANAGER DID INDICATE WHEN HE RODE WITH ME THERE IS A DEFINITE STEERING PROBLEM. I HAVE RECEIVED NO SATISFACTION FROM THE DEALER. THIS PROBLEM NEEDS TO BE CORRECTED BY HYUNDAI BEFORE A FATALITY OCCURS. | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | HYUNDAI MOTOR COMPANY |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | RAPID CITY SD |
| Vehicle Identification Number (VIN): | 5NPEC4AB8BH |
| Mileage: | |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Steering | Next Report:Tires Pressure Monitoring And Regulating Systems |