Car-and-Safety.com

Hyundai Sonata Steering Safety Report | Oct 13, 2010



Reported on Oct 13, 2010


VEHICLE WAS BROUGHT INTO THE AUTO DEALER FOR OIL CHANGE & CHECK OF STEERING RECALL ON OCT.13,2010. ON SUBSEQUENT DATES OF OCT. 19, NOV. 4, AND NOV.11,2010 I BROUGHT IT BACK BECAUSE THE STEERING WAS PULLING TO THE LEFT. IT WOULD APPEAR TO BE FIXED ON EACH OF THESE DATES, BUT THE PULLING WOULD RETURN. ON DEC. 6 I CALLED THE DEALER & WAS INFORMED THAT AN ENGINEER WAS ON SITE AND DETERMINED THAT THE PROBLEM WAS SELF CORRECTING & NO FURTHER WORK WOULD BE DONE ON MY CAR. WHEN I COMPLAINED TO SERVICE MGR., HE WAS SYMPATHETIC AND GAVE ME TEL. # HYUNDAI CUSTOMER AFFAIRS. I CALLED AND WAS GIVEN A CAE #4208898. ON DEC. 8 I RECEIVED A CALL FROM CHET CONNER, WHO RELATED TO ME THAT AN ENGINEER & D'ARCY MTRS. SERVICE MGR. CHECKED OUT MY CAR ON DEC. 6 AND DETERMINED THAT THE STEERING WAS PERFORMING AS IT SHOULD ( ON THAT DATE MY CAR WAS WITH ME-NOT AT THE DEALER). WHEN I INFORMED HIM THAT THE STEERING WAS STILL PULLING TO THE LEFT, HE REPEATED THE AFOREMENTIONED STATEMENT AND TERMINATED THE CONVERSATION. NEVER HAD A STEERING PROBLEM UNTIL THEY INITIALLY CHECKED THE CAR RELATIVE TO STEERING RECALL
Make: Hyundai
Model: Sonata
Manufactured by: HYUNDAI MOTOR COMPANY
Year: 2011
Was a crash reported? N
Was an injury reported? 0 person(s) were injured.
Was a death reported? 0 person(s) died.
Was a fire reported? N
Location: LOCKPORT IL
Vehicle Identification Number (VIN): 5NPEB4AC5BH
Mileage: 7250 miles.
Speed: 0 MPH
Number of cylinders:
Vehicle type:
Vehicle fuel:
Was a police report filed?
Tire size:
Dealer name and location:
Previous Report:Exterior Lighting Next Report:Service Brakes, Hydraulic

Join Hyundai safety problem discussion



Share, Email, Print