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Hyundai Sonata Steering Safety Report | Oct 13, 2010
Reported on Oct 13, 2010
VEHICLE WAS BROUGHT INTO THE AUTO DEALER FOR OIL CHANGE & CHECK OF STEERING RECALL ON OCT.13,2010. ON SUBSEQUENT DATES OF OCT. 19, NOV. 4, AND NOV.11,2010 I BROUGHT IT BACK BECAUSE THE STEERING WAS PULLING TO THE LEFT. IT WOULD APPEAR TO BE FIXED ON EACH OF THESE DATES, BUT THE PULLING WOULD RETURN. ON DEC. 6 I CALLED THE DEALER & WAS INFORMED THAT AN ENGINEER WAS ON SITE AND DETERMINED THAT THE PROBLEM WAS SELF CORRECTING & NO FURTHER WORK WOULD BE DONE ON MY CAR. WHEN I COMPLAINED TO SERVICE MGR., HE WAS SYMPATHETIC AND GAVE ME TEL. # HYUNDAI CUSTOMER AFFAIRS. I CALLED AND WAS GIVEN A CAE #4208898. ON DEC. 8 I RECEIVED A CALL FROM CHET CONNER, WHO RELATED TO ME THAT AN ENGINEER & D'ARCY MTRS. SERVICE MGR. CHECKED OUT MY CAR ON DEC. 6 AND DETERMINED THAT THE STEERING WAS PERFORMING AS IT SHOULD ( ON THAT DATE MY CAR WAS WITH ME-NOT AT THE DEALER). WHEN I INFORMED HIM THAT THE STEERING WAS STILL PULLING TO THE LEFT, HE REPEATED THE AFOREMENTIONED STATEMENT AND TERMINATED THE CONVERSATION. NEVER HAD A STEERING PROBLEM UNTIL THEY INITIALLY CHECKED THE CAR RELATIVE TO STEERING RECALL | |
Make: | Hyundai |
Model: | Sonata |
Manufactured by: | HYUNDAI MOTOR COMPANY |
Year: | 2011 |
Was a crash reported? | N |
Was an injury reported? | 0 person(s) were injured. |
Was a death reported? | 0 person(s) died. |
Was a fire reported? | N |
Location: | LOCKPORT IL |
Vehicle Identification Number (VIN): | 5NPEB4AC5BH |
Mileage: | 7250 miles. |
Speed: | 0 MPH |
Number of cylinders: | |
Vehicle type: | |
Vehicle fuel: | |
Was a police report filed? | |
Tire size: | |
Dealer name and location: | |
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