Car-and-Safety.com
Hyundai Sonata Service Brakes, Hydraulic Safety Report | Mar 31, 2011
Reported on Mar 31, 2011
| FAILED COMPONENTS: BRAKES & SHIFT GEAR THE BRAKE PEDAL IS NOT WORKING MOST OF THE TIME WHEN SHIFTING THE GEAR FROM PARK TO DRIVE MODE (FOLLOWED BY REVERSE MODE) I NEED TO PRESS THE BRAKE PEDAL VERY HARD UP TO SEVERAL TIMES TO SHIFT THE GEAR. I BROUGHT THE VEHICLE TO THE DEALER AND IT WORKS FINE FOR TWO DAYS. IT STARTED HAPPENING AFTER TWO FIRST SERVICES TO THE VEHICLE BY DEALER. I BROUGHT THE VEHICLE AGAIN TO DEALER AFTER 1 WEEK AND EXPLAINED THE PROBLEM AGAIN. THEY DID SOME TROUBLESHOOTING AGAIN, THEY TOLD ME THAT THEY DIDN'T IDENTIFY THE PROBLEM THIS TIME. I SPOKE WITH HYUNDAI CUSTOMER SUPPORT AND THEY DIRECTED ME TO ANOTHER DEALER AND ASKED ME TO DOCUMENT THE PROBLEM. I TOOK THE VEHICLE TO ANOTHER DEALER AND THEY TOLD ME THAT THIS IS A COMMON ISSUE AND SUGGESTED THAT I UNLOCK THE SHIFT LOCK IN CASE OF EMERGENCIES! I TOLD THEM THAT SHIFT LOCK IS ONLY USEFUL IN CASE OF EMERGENCIES. BUT THE BRAKE PEDAL IS NOT RELEASING THE GEAR MOST OF THE TIME WHICH IS NOT ACCEPTABLE. THERE IS NO ANSWER FROM THE DEALER. TRYING TO CONTACT HYUNDAI OFFICIAL SUPPORT BUT NOTHING HEARD BACK FROM THEM AT (AFTER 2 WEEKS.) STATUS UPDATE 02/23/12 | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | HYUNDAI MOTOR COMPANY |
| Year: | 2011 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | TAMPA FL |
| Vehicle Identification Number (VIN): | 5NPEC4AC5BH |
| Mileage: | 4137 miles. |
| Speed: | 34 MPH |
| Number of cylinders: | 4 |
| Vehicle type: | FWD |
| Vehicle fuel: | GAS Fuel injection. |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Service Brakes, Hydraulic | Next Report:Suspension |