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Hyundai Sonata Air Bags Safety Report | Oct 28, 2013
Reported on Oct 28, 2013
| MY CAR WAS RECALLED FOR A FAULTY OCS SYSTEM. THIS SENSOR IS SUPPOSED TO DISABLE THE PASSENGER AIRBAG WHEN IT DETECTS A CHILD, BUT A RECALL WAS ISSUED BECAUSE THE SENSOR DISABLES THE AIRBAG EVEN FOR SOME ADULTS. I HAVE THIS PROBLEM TOO. I OFTEN NOTICE THAT THE PASSENGER AIRBAG OFF LIGHT ILLUMINATES WHEN CERTAIN ADULT PASSENGERS OVER 120 POUNDS SIT IN THE PASSENGER SEAT.. SO I BROUGHT MY CAR TO THE PACIFICO HYUNDAI DEALERSHIP IN PHILADELPHIA, AFTER EXAMINING MY VEHICLE, THE DEALERSHIP REPRESENTATIVE TOLD ME, IN NO UNCERTAIN TERMS, THAT THE MECHANIC VERIFIED THAT THE SYSTEM OPERATED CORRECTLY, DESPITE MY INSISTENCE THAT THE AIRBAG WAS TURNED OFF FOR SOME ADULT PASSENGERS. AS THE PURPOSE OF THE RECALL WAS TO FIX THE SENSOR FOR EXACTLY THE PROBLEM MY CAR WAS EXHIBITING, I WAS WORRIED THAT THE DEALERSHIP DID NOT CONDUCT THE PROPER TESTS. THE FACT OF THE MATTER IS THAT THE AIRBAG ON MY CAR IS DISABLED FOR SOME ADULT PASSENGERS. AFTER HOURS OF CALLING THE HYUNDAI HOTLINE AND SPEAKING WITH CUSTOMER REPRESENTATIVES, I WAS EVENTUALLY TOLD BY A CASE MANAGER THAT THE DEALERSHIP DID NOT PERFORM THE NECESSARY DIAGNOSTIC TEST, AND I SHOULD BRING IN MY VEHICLE AGAIN. THIS IS QUITE DISTURBING--IF THE DEALERSHIP LIED TO ME ABOUT CONDUCTING THE SAFETY TESTS, THEY VERY WELL COULD HAVE LIED TO OTHER CUSTOMERS AS WELL. HOW MANY OTHER HYUNDAI CAR OWNERS ARE DRIVING AROUND WITH A FAULTY AIRBAG BECAUSE THE DEALERSHIP LIED ABOUT CONDUCTING THIS SAFETY TEST? HOW MANY OTHER SAFETY RECALLS DID THEY VIOLATE? THE DEALERSHIP EXHIBITED WILLFUL NEGLECT IN COMPLYING WITH THIS SAFETY RECALL, AND THIS NEEDS TO BE ADDRESSED SO THEY DO NOT CONTINUE TO DO SO. *TR | |
| Make: | Hyundai |
| Model: | Sonata |
| Manufactured by: | Hyundai Motor Company |
| Year: | 2008 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | PHILADELPHIA PA |
| Vehicle Identification Number (VIN): | 5NPET46C88H |
| Mileage: | |
| Speed: | |
| Number of cylinders: | 4 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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