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Honda Cr-v Seats Safety Report | Feb 17, 2012



Reported on Feb 17, 2012


2012 HONDA CR-V HEADREST - WHEN SITTING WITH MY BACK COMPLETELY AGAINST THE CAR SEAT, THE TOP PART OF THE HEADREST IS PITCHED FORWARD AT SUCH AN ANGLE THAT IT FORCES MY HEAD FORWARD REGARDLESS OF THE HEIGHT OF PLACEMENT. IN ORDER TO CORRECTLY ALIGN MY HEAD WITH MY SPINE WHILE DRIVING, I HAVE TO SIT FORWARD. THIS IS NOT A FEASIBLE POSITION. I AM 5'10 TALL AND I ALREADY SUFFER FROM CERVICAL SPINE PROBLEMS WITHOUT THIS HEADREST CREATING MORE!!! I DID NOT REALIZE THE SITUATION WITH THE HEADREST UNTIL I'D HAD THE VEHICLE FOR ABOUT A WEEK. I CALLED THE HONDA CUSTOMER SERVICE NUMBER 1-800-999-1009 ON MARCH 2, 2012 AT APPROXIMATELY 12:50 PM E.S.T. TO COMPLAIN. THEIR REPRESENTATIVE TOLD ME SHE WOULD MAKE A NOTE OF MY COMPLAINT AND PASS IT ON TO THE DESIGN TEAM. SHE STATED THAT NOTHING COULD BE DONE AT THIS TIME TO FIX IT. THE ONLY SOLUTION I COULD FIND WAS TO TURN THE HEADREST AROUND AND ATTACH A CUSHION TO IT IN CASE OF AN ACCIDENT. THESE HEADRESTS MAY HAVE BEEN DESIGNED TO FIT CURRENT SAFETY MEASURES, BUT ONE SIDE DOES NOT FIT ALL!! *TR
Make: Honda
Model: Cr-v
Manufactured by: HONDA (AMERICAN HONDA MOTOR CO.)
Year: 2012
Was a crash reported? N
Was an injury reported?
Was a death reported?
Was a fire reported? N
Location: KINGSPORT TN
Vehicle Identification Number (VIN): 5J6RM3H71CL
Mileage:
Speed:
Number of cylinders: 4
Vehicle type:
Vehicle fuel: GAS
Was a police report filed? N
Tire size:
Dealer name and location:
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