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Ford Escape Unknown Or Other Safety Report | June 04, 2013
Reported on June 04, 2013
| I STARTED MY CAR FROM A PARKING SPOT AND BEGAN TO CLIMB A SMALL HILL. THE CAR SPUTTERED, SURGED FORWARD AND WOULD NOT ACCELERATE. I PULLED OVER, SWITCHED OFF THE IGNITION AND WAITED A FEW MOMENTS. I RESTARTED THE CAR, BEGAN TO MOVE FORWARD AGAIN AND THE SAME THING HAPPENED, SPUTTERING, SURGING FORWARD, NO ACCELERATION. I PULLED OVER, TURNED THE CAR OFF, NOTICING THAT THE DASH HAD A WRENCH WARNING LIGHT LIT. I CALLED AAA FOR A TOW. IT WAS TAKEN TO THE CLOSEST FORD DEALERSHIP, JOEL CONFER FORD IN BELLEFONTE, PA. IT WAS AFTER CLOSING TIME SO I WASN'T ABLE TO TALK TO THE SERVICE DEPARTMENT UNTIL THE FOLLOWING DAY. I WAS INFORMED THAT THE CAR NEEDED A PART CALLED A THROTTLE BODY, BUT THEY HAD NONE IN STOCK. I HAD SEVERAL PHONE CONVERSATIONS WITH THE SERVICE WRITER, OVER THE NEXT SEVERAL DAYS, AND WAS TOLD THE PART WAS NOT AVAILABLE NATIONWIDE AND WOULD HAVE TO BE MANUFACTURED AND WOULD BE QUALITY CONTROL TESTED, AND THIS MAY TAKE SOME TIME. IT HAS BEEN EIGHT DAYS THAT MY 2010 FORD ESCAPE HAS BEEN AT THE DEALER FOR REPAIR. TODAY, 6/12/12, I WAS TOLD THAT THIS IS A PART THAT IS IN HIGH DEMAND, AND ONCE THEY ARE MANUFACTURED , WOULD BE DISTRIBUTED ON A FIRST COME, FIRST SERVED BASIS (I DON'T KNOW HOW THAT IS DETERMINED). I SEARCHED THE INTERNET TODAY AND COME TO FIND OUT THAT THIS HAS BEEN AN ONGOING ISSUE AND THE NHTSA HAS LAUNCHED AN INVESTIGATION. IN ORDER TO BRING THIS MATTER TO FORD'S ATTENTION SO THAT A RECALL COULD BE ISSUED, I WAS TO FILE THIS COMPLAINT. I BOUGHT MY CAR BRAND NEW WITH 10 MILES ON IT AND IT WAS OVER $30K DOLLARS. I BOUGHT AN EXTENDED WARRANTY AND I SO THANKFUL I DID - THIS WILL BE CHARGED TO MY DEDUCTIBLE $100. THIS IS UNACCEPTABLE FOR FORD TO TURN THEIR BACKS ON CONSUMERS AND FAIL TO ADMIT THERE IS A PROBLEM THAT NEEDS TO BE FIXED, BEFORE SOMEONE GETS SERIOUSLY INJURED. FAILED COMPONENT: ELECTRONIC THROTTLE BODY. | |
| Make: | Ford |
| Model: | Escape |
| Manufactured by: | Ford Motor Company |
| Year: | 2010 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | PLEASANT GAP PA |
| Vehicle Identification Number (VIN): | 1FMCU9EG3AK |
| Mileage: | 51300 miles. |
| Speed: | 12 MPH |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
| Previous Report:Service Brakes | Next Report:Electrical System |