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Ford Escape Power Train Safety Report | May 29, 2013
Reported on May 29, 2013
| WHILE I WAS DRIVING, THE CAR STARTED STALLING : THE SPEED INDICATOR STARTED COMING DOWN AND EVEN PRESSING ON THE ACCELERATOR, THERE WAS NO PICK UP AND THE WRENCH SIGN LIT UP INDICATING THE POWER TRAIN DEFECT.I MOVED THE CAR TO THE SHOULDER AND WAITED FOR SOME ASSISTANCE. I MECHANIC FRIEND OF MINE CAME AFTER ABOUT 45 MIN. HE STARTED THE CAR AND THE WRENCH SIGN WAS NO LONGER THERE. RODE THE CAR FOR ABOUT 10 MILES TO GET TO MY HOUSE. RAN SOME ERRANDS (ABOUT 20 ROUND TRIP MILES) LATER AND THE CAR RODE FINE. ON 5/30/2013 MORNING (TODAY) ON MY WAY TO WORK, THE TRUCK STALLED AGAIN WITH THE LIT UP WRENCH SIGN. PULLED ON TO THE SHOULDER, TURNED OFF ENGINE AND GOT THE TRUCK TOWED TO THE CLOSEST FORD DEALER - BOB DAVIDSON FORD,, PARKVILLE, MARYLAND 21234 (410-661-6400). THEY PERFORMED DIAGNOSTICS FOR A FEE OF $123.00 AND SAID THAT THE THROTTLE BODY ASSEMBLY NEED TO BE REPLACED. THE SERVICE DEPT INDICATED THAT THEY WERE OUT OF THESE PARTS AND IS BACKORDERED. THEY WERE NOT SURE WHEN THEY WILL GET THE PART. I DROVE THE SUV HOME WITH NO FURTHER PROBLEMS. I CALLED FORD MOTOR CO. CUSTOMER RELATIONS AND COMPLAINED. THEY ISSUED A CLAIM NUMBER CAS[XXX]. I AM UNABLE TO RENT A CAR AS I DON'T KNOW HOW LONG IT WOULD BE UNTIL THEY GET THE PART TO FIX. I SEARCHED AND FOUND THAT THIS HAD BEEN A RECURRING PROBLEM FOR THE ESCAPE 2010. FORD SHOULD BE RESPONSIBLE TO REPAIR THIS PROBLEM, I ASKED THE CUSTOMER SERVICE REPRESENTATIVE IS FORD WAITING UNTIL PEOPLE GET KILLED TO FIX THIS DANGEROUS DEFECT? . IT IS QUITE DANGEROUS IF IT HAPPENS WHILE DRIVING IN THE EXPRESS WAY AT 55-60 MPH IN AN INSIDE LANE. GOD HELP THE ESCAPE OWNERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | |
| Make: | Ford |
| Model: | Escape |
| Manufactured by: | Ford Motor Company |
| Year: | 2010 |
| Was a crash reported? | N |
| Was an injury reported? | 0 person(s) were injured. |
| Was a death reported? | 0 person(s) died. |
| Was a fire reported? | N |
| Location: | FREELAND MD |
| Vehicle Identification Number (VIN): | 1FMCU0EGXAK |
| Mileage: | 67100 miles. |
| Speed: | 45 MPH |
| Number of cylinders: | 6 |
| Vehicle type: | |
| Vehicle fuel: | GAS |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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