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Chevrolet Malibu Air Bags Safety Report | May 30, 2013
Reported on May 30, 2013
| ON MAY 30, 2013, I NOTICED THAT THE ON LIGHT FOR THE FRONT SEAT PASSENGER AIRBAG WOULD NOT ILLUMINATE WHEN I SAT IN THE PASSENGER SEAT OF OUR 2012 CHEVROLET MALLIBU. I AM 66 INCHES TALL AND WEIGH OVER 100 POUNDS. I AM AN OLDER ADULT - NOT A CHILD. MY HUSBAND AND I TOOK THE MALIBU TO HENDRICK CHEVROLET IN MERRIAM, KANSAS WHERE WE HAD PURCHASED THE CAR AND COMPLAINED THAT THE AIRBAG ON LIGHT WOULD NOT ILLUMINATE WHEN I WAS IN THE PASSENGER SEAT. THE SERVICE ADVISOR INFORMED MY HUSBAND THAT WE SHOULD TURN THE AIRBAG ON. I WASN'T PRESENT AT THE SERVICE DESK TO EXPLAIN THAT THE AIRBAG WOULD NOT COME ON NO MATTER HOW MANY TIMES I PUSHED THE ON AND OFF BUTTON WHILE SITTING IN THE CAR. SOME TIME LATER, I WAS SITTING IN THE PASSENGER SEAT AND MY HUSBAND HANDED ME OUR 17 POUND DOG. INSTANTLY THE AIRBAG ON LIGHT ILLUMINATED. WE RETURNED TO HENDRICK CHEVROLET ON NOVEMBER 6, AND EXPLAINED THAT THE ONLY TIME THE PASSENGER AIRBAG LIGHT WOULD COME ON WHEN I WAS IN THE PASSENGER SEAT WAS WHEN I WAS HOLDING THE 17 POUND DOG. WE WERE INFORMED THAT THE AIRBAG WAS CONTROLLED BY A SENSOR THAT COULD NOT BE ADJUSTED. THE REPAIR REPORT STATED, CUST STATES THAT THE PASSENGER SEAT WILL NOT RECOGNIZE HIS WIFE SITTING IN SEAT TO ENGAGE AIRBAG - SHE WEIGHS 100 LBS. SCANNED SYSTEM. NO CODES PRESENT, CK FOR PROGRAMMING UPDATES. CURRENT. NO REPAIRS MADE OR ATTEMPTED. THE SYSTEM IS DESIGNED TO DISABLE PASSENGER AIR BAG OPERATION OF (SIC) OCCUPANT IS LIGHTER THAN PRE DETERMINED LIMIT WITH IN THE CONTROL MODULE. OPERATING AS INTENDED AT THIS TIME. WE HAND DELVERED A LETTER TO THE HENDRICK SERVICE MANAGER STATING WE WERE NOT SATISFIED WITH THE SERVICE. WE WANTED A WORKING PASSENGER SEAT AIRBAG. WE HAVE NOT HEARD BACK. | |
| Make: | Chevrolet |
| Model: | Malibu |
| Manufactured by: | General Motors LLC |
| Year: | 2012 |
| Was a crash reported? | N |
| Was an injury reported? | |
| Was a death reported? | |
| Was a fire reported? | N |
| Location: | MERRIAM KS |
| Vehicle Identification Number (VIN): | 1G1ZB5E08CF |
| Mileage: | 7758 miles. |
| Speed: | |
| Number of cylinders: | |
| Vehicle type: | |
| Vehicle fuel: | |
| Was a police report filed? | N |
| Tire size: | |
| Dealer name and location: | |
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